Rachel Gutner Silverstein

We used to think that travel agents were unnecessary - or a luxury - in the age of Google, but Rachel completely changed our perspective. When we found ourselves facing a complicated, last-minute overhaul of an international trip, with exorbitant flight prices, she stepped in and worked wonders. Not only did she find a way to save us thousands of dollars without sacrificing any comfort, but she also went above and beyond every step of the way. Rachel stayed up late, personally guiding us through each detail, and when we finally arrived at the hotel, we were greeted with a thoughtful surprise—champagne and a handwritten note from her. Her dedication and personal touch made all the difference. We can't recommend Rachel highly enough!

Rachel was so helpful in booking our hotel for our trip to Paris! She took time to listen to our preferences (and even helped guide us to figure out what factors to consider) and then provided us with great options. She made the booking process stress-free and seamless for us. When we arrived at our hotel we received a personal note from her, plus little gifts from the hotel — a fun treat!

As both my sister and travel agent, her personalized service and attention to detail surpassed any expectations I had. With her guidance, I've experienced unforgettable adventures and created cherished memories that will last a lifetime.

Hidden Pond was such a unique hotel that we wouldn’t have booked without Rachel’s guidance — and we’re so glad that we did! From start to finish she made the process so easy and seamless. Rachel is super knowledgeable about all vacation getaways and gave us tons of options for our baby moon. Once we landed on Maine, she had the most helpful recommendations from start to finish and also surprised us with hotel perks upon arrival. I can’t thank her enough and will definitely be working with Rachel for all my future trips!!!