Dawn Kessler

We had an outstanding experience working with Dawn Kessler as our travel agent for our Hurtigruten cruise. She didn’t skip a beat from the very beginning — presenting every option clearly so we could make informed decisions without feeling overwhelmed. She kept us on track with all key deadlines and checked in at just the right times.

When Hurtigruten unexpectedly changed our disembarkation date and shortened the cruise by two days, Dawn was immediately on top of it. She summarized the important details, laid out our choices with clear pros and cons, and helped us navigate the change with confidence. It was such a relief to have her in our corner during that curveball.

We walked away saying the same thing: we’re so glad we booked through Dawn. Her professionalism, communication, and genuine care made all the difference. We won’t book another trip without her.

Dawn listened and adapted to our groups wants and interests. Was flexible when new interests arose. She did a great job in finding dining and entertainment choices in Edinburgh!

Dawn was amazing! The itinerary she put together for our trip was well planned, personalized and thorough. We had a wonderful time!

We plan to work with Dawn again on future trips.

Dawn was so easy to work with and so very patient. I appreciated her personal knowledge of traveling throughout Japan and had total confidence in her recommendations. I provided input on where we would like to stay and things we wanted to do. Dawn provided multiple options and continued her research whenever I changed my mind, which was often! I hadn’t worked with an agent before, but this experience was so easy and positive, I will in the future.

I book all of our travel through Dawn. It is clearly her passion and her execution is outstanding.