Jelena Kaplan
Based in New York
English, Croatian, Serbian, Portuguese
Jelena Kaplan
Ask me about
My Story
Travel is my passion. It’s so deeply rooted in everything I do and who I am. The desire to discover, learn from different places and cultures, and then share my experiences with others makes me simply happy.
Travel Style
A passionate and sophisticated travel consultant, I believe that the world is the best classroom—and I bring that philosophy to life by exploring it alongside my husband and our two boys. Daytime dancing on the beaches of Ibiza, guiding baby turtles as they take their first steps into the ocean in Brazil, and barefoot grape-stomping in Burgundy’s freshly harvested cellars are just a few of the unforgettable adventures we have embraced together.
With a discerning eye for detail and a deep appreciation for culture, design, and authentic experiences, I curate thoughtfully tailored itineraries that go far beyond the expected. Whether it’s a family adventure, a luxury escape, or a culturally immersive journey, I blend personal passion with professional expertise to craft travel that is both meaningful and memorable. My clients trust me not just to plan trips, but to create stories worth telling for years to come.
Reviews (5)
Suncica G.
11 days ago
Jelena is highly professional, attentive, and goes above and beyond to create exceptional experiences for us every time we book through her. Our stay in Rosewood Vienna was filled with personalised touches that created an exceptional experience for us.
Tanya A.
5 months ago
Jelena goes above and beyond to ensure her clients receive the best options for their needs. Once bookings are confirmed, she works closely with the hotels to ensure her clients are receiving the absolute most out of their booking, like upgrades and additional services. She's an absolute pro.
Jovan K.
6 months ago
Our trip to Japan was unforgettable, and a huge part of that is thanks to the incredible service we received from our travel advisor, Jelena Kaplan. From the very start, Jelena impressed us with her in-depth knowledge of Japan and her ability to tailor every detail to suit our preferences. She took the time to understand what we enjoy when travelling and used that insight to put together a perfectly balanced itinerary.
Jelena was meticulous in her planning – she checked and double-checked all arrangements, liaised directly with the hotels on our behalf, and ensured we had everything we needed well in advance. Her communication was always clear and prompt, and she went above and beyond by sending us a wealth of helpful links, local tips, and insider recommendations that truly enhanced our experience.
It was clear that Jelena genuinely cared about making our trip as smooth and enjoyable as possible. Her attention to detail, professionalism, and personal touch made the entire planning process stress-free and enjoyable.
We would absolutely work with Jelena again for any future travels and highly recommend her to anyone looking for a knowledgeable, reliable, and thoughtful travel advisor.
Victoria L.
7 months ago
Jelena exceeded our expectations. She was able to get us the best rate, recommend a wonderful hotel, transportation, restaurants, beach clubs and was attentive to checking in through out our trip. We will be working with her again. Thanks for a lovely trip!
Yasmin S.
8 months ago
My booking experience with a Jelena was nothing short of exceptional. Jelena was incredibly professional, dynamic, and always ahead of the game. She consistently made thoughtful suggestions, provided creative solutions to any challenges, and never once said, "This won’t work." Instead, she made everything we envisioned come to life.
Jelena went above and beyond, adding special touches that made our trip unforgettable. Knowing we were celebrating a birthday, she arranged for a cake, a card, balloons, and champagne, showcasing her remarkable attention to detail and sense of hospitality. These thoughtful gestures truly set her apart.
Throughout the trip, she maintained direct communication, always responsive and adaptable to our changing plans. Her brilliant communication skills and efficiency made every adjustment seamless. It felt like having a dedicated support system while on vacation, ensuring everything ran smoothly and exceeded expectations.
Working with Jelena was an absolute pleasure, and I can’t imagine traveling without her expertise and personal touch ever again.
Suncica G.
11 days ago
Jelena is highly professional, attentive, and goes above and beyond to create exceptional experiences for us every time we book through her. Our stay in Rosewood Vienna was filled with personalised touches that created an exceptional experience for us.
Tanya A.
5 months ago
Jelena goes above and beyond to ensure her clients receive the best options for their needs. Once bookings are confirmed, she works closely with the hotels to ensure her clients are receiving the absolute most out of their booking, like upgrades and additional services. She's an absolute pro.
Jovan K.
6 months ago
Our trip to Japan was unforgettable, and a huge part of that is thanks to the incredible service we received from our travel advisor, Jelena Kaplan. From the very start, Jelena impressed us with her in-depth knowledge of Japan and her ability to tailor every detail to suit our preferences. She took the time to understand what we enjoy when travelling and used that insight to put together a perfectly balanced itinerary.
Jelena was meticulous in her planning – she checked and double-checked all arrangements, liaised directly with the hotels on our behalf, and ensured we had everything we needed well in advance. Her communication was always clear and prompt, and she went above and beyond by sending us a wealth of helpful links, local tips, and insider recommendations that truly enhanced our experience.
It was clear that Jelena genuinely cared about making our trip as smooth and enjoyable as possible. Her attention to detail, professionalism, and personal touch made the entire planning process stress-free and enjoyable.
We would absolutely work with Jelena again for any future travels and highly recommend her to anyone looking for a knowledgeable, reliable, and thoughtful travel advisor.
Victoria L.
7 months ago
Jelena exceeded our expectations. She was able to get us the best rate, recommend a wonderful hotel, transportation, restaurants, beach clubs and was attentive to checking in through out our trip. We will be working with her again. Thanks for a lovely trip!