Lauren Hirsh

Lauren was super helpful! She put together many options based on what we were interested in and really helped us narrow down to the perfect location!

Lauren was perfect!! Because of my handicap, Lauren doublechecked every booking, cruise line, hotels and airline reservations. When we arrived at the first hotel, there was a serious glitch, that we did not have a handicap room. I texted Lauen and in a short time, the hotel found us the correct room and apologized. Lauren's contact then added free breakfasts. When she learned I broke the arm of my prescription sunglasses, she met us with an eye glass kit and was able to fix them. I was also given a pair from the gift shop for no charge, just in case it broke again. She then added free passes for the streetcar tour, we were planning to use on our last day. We were positive that none of this would have happened without Lauren's input. Then arriving on the American Cruise Line, I was set up with a meeting with the chef to go over my severe food allergies, that Lauren had informed them. Lauren checked in with us often to confirm that everything was going smoothly. My husband and I agreed that in the future, we will use Lauren as our travel advisor, because of her personal interest in our wellbeing.

Nothing was too difficult for Lauren. She get the best deals, offered informed advice and was ever ready when any troubleshooting was needed. More like a helpful friend than a travel agent. Great job well done!

Lauren did a great job providing us recommendations based on our preferences, booking what we wanted, and completing our reservations very promptly! Thanks!