Anderson Orlandi

Anderson went above and beyond to help not only with the booking but also checked with the hotel prior to my arrival and again with me once I checked in, and then again to make sure a late check out could be arranged the next day too. He followed up several times to make sure all was in order and if I needed him to make anything right that wasn't already. In addition, he arranged for some really benefits waiting for me in the Hyatt Prive' package which included welcome drinks, a dining credit, breakfast credit, room upgrades, late check out , etc. All was really nice handled and made me feel special.

My booking experience with Anderson Orlandi was great! He's super quick to respond and always open to find the best options for me. We were planning an international destination wedding and he was amazing for not only me but all of our guests traveling from the United States to Brazil! Anderson made everything easy and even suggested some alternatives that we hadn't thought of.

Anderson reached out the hotel in advance to ensure that the hotel was aware of my slightly early arrival and desire for an upgraded room. The hotel did not honor those requests upon my arrival, but Anderson reached back out to the hotel post-arrival to give them the nudge that they needed. I will most certainly book future travel plans with the assistance of Anderson Orlandi!

Anderson was great to work with and very insightful and smart to recommend that I stay at the hotel inside the international terminal in Mumbai so that I could sleep and rest before departing for my next flight to Vietnam.