Advisor - Alex Catarinella

Alex Catarinella

He/Him
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  • Based in icon

    Based in New York City

Ask me about

Boutique Travel
Japan
Tokyo
LGBTQ+ Travel

My Story

Hotel-obsessed traveler and travel writer. Based in NYC but often dreaming of Tokyo.

Travel Style

I'm here to make your dream trip a reality. Want to stay at an oasis in the sky that offers some of the best views in Tokyo? How about a hip Amsterdam hotel overlooking an Instagrammable canal? Whether you're a fan of luxe properties or intimate boutique hotels, I've got you covered.

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Reviews (20)

T

Takashima K.

a month ago

Alex is an awesome travel advisor. He was so detailed and personalized with his recommendations, making sure all our option fit perfectly within our budget, location and needs. He was also super responsive to all our queries, making the booking experience really smooth. We particularly appreciated the little touches he added to making our experience extra special, from requesting for room upgrades to extended check-in/out timings. Our trip was magical and we owe it to Alex. Would highly recommend Alex for making memorable holidays!

2 months ago

Working with Alex never felt like working with some generic travel agent. It felt like having a smart, thoughtful friend quietly running point on the logistics so I could focus on the parts of the trip that actually matter to me. From the start, he spent time understanding how I travel: the energy I wanted from the neighborhood, my interest in design, my need for good cafés where I could write, and the balance I like between planning and freedom. He didn’t bombard me with random hotel options. He made a clear case for Mondrian Condesa, walked me through the rate, the perks, and the third‑night‑free structure, and made sure the value equation worked. His suggestions were specific and matched my taste instead of reading like a generic “best of” list scraped from the internet.

Where he really stood out was once the trip actually started. He stayed present without hovering, checked in at natural moments, and made it clear that if anything went wrong, I wasn’t on my own. When the hotel slipped—from the clothes left in the closet, to the elevator issue, to the way they stopped engaging with him after I checked in—Alex immediately shifted into full advocacy mode. He laid out the issues clearly for the property, kept following up when they didn’t respond, and always kept me updated. Even as the hotel’s behavior missed the mark, his didn’t. He stayed steady, responsive, and fully on my side. I’d give Alex a clear 5 stars. He’s attentive, professional, and genuinely goes above and beyond. I’d work with him again in a heartbeat and would recommend him to anyone who wants a travel advisor who can blend taste, logistics, and real care without making the trip feel over‑managed.

R

5 months ago

Experienced, Available and always makes sure to recommend exactly what you are looking for. Super efficient. Great experience.

6 months ago

He’s so nice and accommodating! Helped me find the perfect hotel for my travels and was able to do a last-minute switch for me! He even got me a cake and champagne because my trip was for a birthday! Amazing!

7 months ago

Alex was incredible to work with—super responsive, thoughtful, and always came back with amazing options that respected my budget. He made the entire process feel effortless and even enjoyable. I wouldn’t hesitate to work with him again and highly recommend him to anyone looking for a smooth and successful experience.

Travel ideas (10)

Travel photos

View of sky scrappers
View of Nakamise-dori Street
Cat sculptures at Gōtokuji Temple
Posing for a picture in an apartment complex
Picture of pandas lying on the ground