Winnie Harwell

Cannot say enough about Winnie's flexibility with this particular booking. I threw her a major curveball two weeks before we were leaving for Japan, and Winnie jumped in and helped rebook our rooms. Winnie provided options based on the locations of the major JR stations in Osaka, and we took a while to decide.

Winnie again continued to shine in dealing with me and my family's needs. We are truly grateful for her help in booking our hotels. I realize we are in a time where everyone can look on multiple websites for the best price, but it does not beat the experience of working with someone who has interactions with these hotels and familiarity with the locations. I feel I may have eventually stumbled on the hotels Winnie chose, but she eliminated that gamble by providing the options. Thank you Winnie!

My wife was desperately seeking a ryokan in Arima because she really enjoyed our first experience. When our preferred ryokan was not available, we weren't sure what options to book. Winnie was able to provide options based on our budget, and the hotel we selected was great. Winnie also went above and beyond to help us book dinner reservations at the hotel restaurant since dinner was not included in the package.

I feel like a broken record, but Winnie was amazing in helping us book this ryokan.

Winnie was such a joy to work with during this booking experience. She was so patient with me and my family's needs when booking our Tokyo leg. She offered multiple options based on the given budget, and in the end, the preferred hotel she gave proved to be the best choice. While it was not in that close to Tokyo Station, it was close enough to the subway stations where we could easily travel to central Tokyo.

I would definitely book future travels with Winnie as it was an excellent experience. I know my mother in particular is telling her friends to book their travels through Winnie.

Winnie was excellent. She communicated every step during the booking process and helped us find the perfect accommodations within our budget.

Winnie communicated promptly and was genuinely committed to meeting all of our needs. She helped us with our reservations, checked in to ensure everything went smoothly, and offered excellent recommendations for hotels and tours.