Tessa Fontaine

Tessa expedited my reservation and added some very nice perks with my reservation. She is a joy to work with when booking travel.

Tessa continues to exceed expectations. Tessa has the innate ability to know what we are looking for before we realize it ourselves. We set expectations for this trip in a call with Tessa and she hit it out of the park. Tessa created a two day getaway including dinner reservations, spa appointments, a VIP shopping experience as well as handling several last minutes requests and changes. In addition to understanding her clients, Tessa is thoughtful and kind and brings a very special energy to her work and our trips.

Tessa is wonderful as a travel advisor and in a crisis. One of the perks of our reservation was a possible upgrade. We made reservations for a park side room and were upgraded to a golden oak suite. Unfortunately, that was on the other side of the building and although it was a suite, it was directly next to a large construction project. We did not realize there would be so much construction noise until our first morning when we were awoken to jackhammers and pounding at 7:30 in the morning. We addressed this concern immediately with Tessa. Literally within minutes, Tessa had negotiated with the front desk and had a satisfactory resolution for us. Tessa was available at a moment’s notice and understood the urgency in our request. We will definitely book with her again.