Roula Joubran

Roula is a pro at getting guests the best amenities and extra experiences and matching the right hotel stay to the guest. She knew my preference for low rise hotels and she delivered! Not only that, I had fabulous extras that only an agent with her skill can deliver. This was my first stay at La Ville in Dubai, and it was perfect in every respect. Roula was also available for any questions, and her response time is incredibly. Roula made the stay seamless and her delivery is flawless.

RJ was exceptional from start to finish. BOOM!

She’s incredibly proactive about the details and doesn’t disappear once you depart. RJ tracks alongside you throughout the trip to ensure you receive the hotel and airline benefits she negotiated on your behalf. We would enthusiastically work with RJ again and recommend her for any trip you are planning. We consider her the Travel Concierge for our private getaways and our Gracianna Winery business.

RJ provided exceptional, end-to-end service and demonstrated a high level of professionalism and expertise. RJ was proactive in communicating before and during the stay, successfully arranged an upgrade and late checkout, and ensured all details were handled flawlessly. I highly recommend her as a trusted and outstanding FORA agent.

Roula is amazing. She took care of every small detail of the trip and was very helpful and responsive. Her planning was very thorough and made our trip smooth even though we were a large group.

Booking with Roula was such a great experience! From the moment I reached out, she made everything feel easy and stress-free. She really listens to what you're looking for and tailors everything to your needs. It was clear that she genuinely cares about making sure your trip is perfect.

She went above and beyond to help with recommendations and even checked in with me during my travels. I couldn’t have asked for a better person to help plan my trip. Highly recommend!