Pilar Maas

Pilar was excellent to work with from start to finish. Communication was clear and timely, and she made the booking process easy and stress-free. She took our preferences into account and helped create a great travel experience for our family. We would happily work with Pilar again and highly recommend her.

Pilar was wonderful to work with, and I do not blame her at all for the issues we experienced with the hotel. Her communication was clear, thoughtful, and helpful throughout the booking process. She was attentive to our preferences and made the planning experience easy. I would absolutely work with Pilar again and appreciate all of her help.

This was our first time booking internationally with Pilar. Despite the last minute nature of our trip (and a complete change of location), Pilar was able to find us this hidden gem of a hotel in Mallorca during the busy month of August. It was charming, centrally located, and reasonably priced for the high season. Extra touches like the personal welcome from the manager and daily breakfast were appreciated. Another booking well done!

Thanks for all your good help, Pilar! We had a fantastic trip! We LOVED all the other hotels. and thanks for all your patience with us. I would say that it would be good if Expedia Customer Service were more helpful to us and also if a more elegant hotel and activity list were generated before leaving. Pilar was super helpful and responsive.

Another wonderful experience with Pilar! We booked for the busy Mother’s Day weekend. We received a warm, friendly check in and an upgraded room - thank you Pilar! We ended up with a large, ocean front room, with terrific views. Resort credits, late check out were all lovely benefits as well. This was neither the first, nor last, time that we will book with Pilar. Highly recommend.