Michelle Maxwell

Michelle, made our booking experience at the Fairmont Empress seamless. After we reserved, Michelle advised us that the rate had dropped significantly she proactively and professionally ensured we benefited from the new, lower price without any hassle. On arrival, we were greeted with a thoughtful welcome gift and a lovely room upgrade which made the stay extra special. Throughout our visit, the personal touches—from friendly check-ins to a birthday card for my husband from the spa made our stay an exceptional experience, and we would gladly book with her again.

Michelle was amazing at sorting out all the details, transfers were easy. She helped us when hotel didn't let us check in at different times. I can't wait to use Michelle again for my next trip and I will be recommending her to my friends and family.

Michelle Maxwell curated an exceptional cruise experience for us, and the entire journey felt effortless, elevated, and perfectly considered. From the outset, Michelle understood exactly the type of experience we were looking for and translated that into a beautifully balanced itinerary at sea. Every detail — from cabin selection to dining strategy and onboard pacing — was thoughtfully planned to maximize comfort, enjoyment, and a true sense of indulgence. Michelle brings a level of polish, discretion, and insight that you expect from a top-tier luxury travel advisor. We felt completely looked after, and the trip exceeded expectations in every way. We would not hesitate to work with her again and highly recommend her to anyone seeking a truly elevated travel experience.

Ditto what I wrote re AJWA Cappadocia.

We recently returned from a wonderful stay at the Four Seasons Whistler for our daughter’s birthday, and once again, Michelle went above and beyond. She planned so many thoughtful surprises that made the trip truly special and memorable for our whole family. Everything was perfectly organized from start to finish—we didn’t have to worry about a single detail.

What sets Michelle apart is her genuine passion for creating memorable experiences. She takes the time to understand what matters most to us and always delivers something special. We’ve trusted her with many of our trips and will continue to do so. Highly recommend working with Michelle!