Lauren Rich-Lama

Lauren made this such a seamless vacation. Going on a baby moon can be stressful, but her advice and expertise made it so fun and easy.

She arranged everything from transportation to special food requests. We will not be booking any more vacations without consulting Lauren!

Lauren was super responsive and beyond helpful. I think she is actually always working, she answered our questions so crazy fast.

Lauren was amazing! She made booking this trip very easy by providing important information and communicating when I had any questions. Lauren also went out of her way to send a birthday gift to our room upon arrival. I will definitely book with Lauren again for any upcoming trips!

I cannot sing Lauren's praises enough! Booking our recent trip to SLS Playa Mujeres through her was the absolute best decision we made. From the very beginning, Lauren took complete control of every detail, allowing us to truly relax and enjoy the anticipation of our vacation. She meticulously handled all of our bookings, including restaurant reservations, spa appointments, and airport transfers, ensuring everything went seamlessly. We literally didn't have to lift a finger! This level of organization and attention to detail was incredible and completely took the stress out of planning. What truly set Lauren apart was her exclusive perks we wouldn't have had access to on our own. She scored us early check-in, late check-out, and resort credits we used at the Spa, which made a world of difference in our stay. Throughout the entire process, Lauren was incredibly responsive and friendly. Any questions or concerns we had were addressed promptly and efficiently. Her knowledge and expertise were evident in every interaction, and she consistently went above and beyond to ensure our satisfaction. Working with Lauren was phenomenal. She effortlessly lifted the mental load of travel planning off our shoulders, allowing us to fully immerse ourselves in the joy of our girl trip! If you're looking for a travel agent who is organized, knowledgeable, and genuinely cares about creating a perfect experience, I wholeheartedly recommend Lauren. She is a true gem!