Keela Bourgoin

Keela was amazing from the start. She was super fun and easy to work with and her detailed attention to our trip meant that it was, from start to finish, totally seamless and lovely! She left a little treat from Fora for us as well as a personal note from her which was another part of the warm welcome to the hotel. And on top of all that, she secured for us (in part because of my daughter's health needs) the best rooms at the resort -- and the upgrade that made it possible. She made everything easy -- flights, ground transport, activities both on and off the resort, and the hotel choice as well! Keela is an experienced traveller who knows a lot, and, more importantly, knows when to ask questions and who to ask them of. This trip, as I said, was seamless, but I am 100% sure that Keela would be amazing should anything (outside of anyone's control) go wrong. I have already booked another trip with her to Copenhagen and she is helping me plan the whole thing. She is wise, knowledgeable, talented, and detail oriented. I really appreciated that she knew the questions to ask or think about long before I did. At least once a conversation I found myself saying "Oh my gosh, yes, good idea," or words to that effect.