Caroline Kirby

Caroline was responsive and very friendly! She asks the right questions, so you are sure to get what you want. Thank you!

Caroline is an incredible travel agent and she got us exactly the experiences we were looking for!

Booking my stay at Hotel Indigo through Caroline has been an absolute pleasure and a testament to exceptional service. From the moment I first contacted Caroline, her professionalism and enthusiasm for ensuring my stay was perfect were evident. Her knowledge of the hotel and its amenities was extensive, and she effortlessly guided me through the booking process, making it seamless and stress-free. Caroline's attention to detail was remarkable. She not only secured a room that perfectly suited my needs but also went above and beyond to accommodate my preferences, ensuring that every aspect of my stay was tailored to exceed my expectations. Her friendly demeanor and genuine interest in ensuring my comfort made me feel valued as a guest from the outset. Upon arrival at Hotel Indigo, it was clear that Caroline's commitment to excellence extended throughout the entire establishment. The hotel itself exuded a sophisticated charm, blending modern elegance with the vibrant energy of NYC's financial district. The room Caroline arranged for me was impeccably clean, tastefully decorated, and boasted stunning views of the Trinity Church—a true sanctuary amidst the bustling city. Throughout my stay, the staff at Hotel Indigo mirrored Caroline's dedication to hospitality. They were warm, attentive, and always ready to assist with any request, further enhancing the overall experience. In summary, my booking experience with Caroline at Hotel Indigo was nothing short of outstanding. Her professionalism, attention to detail, and genuine care for ensuring a memorable stay set a standard of service that other hotels and travel agents would do well to emulate. I cannot recommend Caroline and Hotel Indigo enough to anyone seeking a superb accommodation experience of NYC.