Wonnie Baik

We are so grateful to Wonnie, our incredible travel advisor, for making our recent stay at Raffles London at The OWO such a memorable and seamless experience. From the very beginning, she didn’t just recommend the hotel — she urged us to stay there, knowing that it would not only exceed our expectations in terms of property and service, but also make our travels with a toddler significantly more relaxed and enjoyable. She was absolutely right. Thanks to Wonnie’s thoughtful planning and deep connections, we were treated to an amazing room upgrade, along with personalized touches and amenities that made our suite feel truly like a home away from home — for us and our baby. Every detail was considered, from comfort to convenience, and it made a world of difference.

If you’re looking for someone who is not only an expert in luxury travel but also deeply intuitive about what her clients need, Wonnie is that person. We wouldn’t travel without her now — and we can't wait to plan our next trip with her!

Working with Wonnie made the planning process for our first Europe trip so much easier! She provided great recommendations for hotels noting pros/cons so we could make the best decision for our family. We absolutely loved our stay at the Kimpton Fitzroy! She is responsive and knowledgeable, consistently sharing advice and tips to guide us in the process. She had our travel itinerary organized and accessible with key contacts and info. Wonnie checked in on us during the trip and included some personal touches to make us feel more welcomed and special! Looking forward to future trips to plan with her!

Wonnie is truly incredible—she is always so attentive and goes above and beyond every single time I book with her. She follows up on everything and consistently checks in to see if I have any questions or requests. She even takes the initiative to handle things without mentioning them, just to make our trip as seamless and convenient as possible. A perfect example of this was our trip to Garza Blanca. After initially booking our stay, we decided to add an extra night. Since it had to be a separate reservation with the same type of room, there was no guarantee we’d be able to stay in the same room for the last night. Right before leaving for our trip, I thought I should ask the hotel if they could keep us in the same room, so I reached out to Wonnie to see who I should contact. Of course, she had already taken care of it, and they confirmed we could stay in the same room. I’m a pretty Type A, big planner, but when I reach out to her with a request or question, more often than not, she’s already handled it. She’s always one step ahead, making sure every detail is covered. I wouldn’t want to make any complicated travel plans without her—she’s simply the best!

Great responsiveness and took our requests and acted well on them.